The Story of UGGs or How Not to Handle a Global Brand

One of the more difficult aspects of trademarkthe fact that UGG boots are made in China and
protection to explain to clients is that a trademarknot Australia. They promote themselves as being
is only territorial in nature and not in factthe Australian made boots and focus on the fact
international. This means that each trademark thatthat Deckers are made in China. In essence they
is registered in each additional country will have toare trying to change UGG into more of a regional
be dealt with as an individual. This is especially truemark like Champagne.  They want consumers to
when it comes to enforcement. A good exampleassociate UGGS with a particular type of
of a brand owner failing to do this is Deckers thesheepskin boot being made in Australia and not a
makers of UGG boots.trade mark which indicates they are made by
The story of the UGGS Trademark DisputeDeckers.
In the past decade there has been a lot ofWhat Not to Do
controversy over whether UGG is a brand nameJust because Deckers has had their trademark
or a geographical indicator for a type of boot.revoked in Australia doesn’t mean that they
The boots themselves are made of tanned outershouldn’t be as persistent in policing their
sheepskin and an interior made of wool. Theymarks in the EU and the US. One of the major
have been worn around the world particularly inproblems for them is going to be with selling on
rural locations and then by aviators in WWI andthe internet. As we have recently discovered, one
WWII. The term Ugg for this specific type ofof their competitors will sell to the EU from a
sheepskin boot has been used in Australia sinceconfusingly similar website in Australia. Although
the 1950’s and now many consumers believethere is not much they can do about the domain
that the boots are specifically related to Australia.name: AU because of the status of UGG as a
In 1971, someone first registered the termtrademark in Australia, but they can get them to
UGH-BOOT as a trademark in Australia. Thestop selling to the European and American
trademark lapsed due to non use. In 1999 themarkets.  Just because the website and the
American outdoor company Deckers registeredboots are not an infringement in Australia
the term UGG Australia in 1999. By the earlydoesn’t mean that they are not in other
2000’s the boot became widely popular beingjurisdictions where Deckers still owns the trade
worn by celebrities and become sought after allmarks for UGG.  Many consumers in these
over the world. As a result Deckers becamemarkets have probably bought the boots thinking
more protective of their brand and began issuingthat they were buying boots from Deckers and
legal threats against over companies in Australianot from some random Australian boot company
who were using terms similar to UGG such aswhich is producing a lower quality boot.
UGH.Since Deckers is allowing this confusion to go
In 2006 a competitor of Deckers, Uggs-N-Rugs,unchecked they are unwittingly colluding in this
succeeded in having UG, UGG and UGH Bootspublic confusion. Their very logo contributes to the
removed from the Australian Trade marksconfusion since it is UGG Australia even though
Registry. The Registry decided that the term wasthe boots are made in China. It would be so easy
generic and used to describe a specific type ofto avoid this public confusion if they changed their
sheepskin boot in Australia. Deckers did not appealbrand to DECKERS UGG Australia. They should at
this decision. They still have retained their marks inthe very least do a campaign to educate the
the EU and the US and competitors in thosepublic about their boots and respond to their
countries can not market their boots as Uggs butcompetitors claims.
instead must market them as AustralianClearly, Deckers needs to do something fast to
Sheepskin boots.prevent confusion in the market place thus
One of the more interesting aspects of the caseensuring that the name UGGS is associated with
is that competitors of Deckers are focusing onquality products and not controversy.